1SDO Training

HLT31120 - Certificate III in Non-Emergency Patient Transport



This course covers the requirements for a Non Emergency Patient Transport Officer who transport patients between health care facilities. In Victoria Patient Transport Officers also partner with an Ambulance Attendants (Diploma Qualified) to respond to Non Urgent 000 calls on behalf of Ambulance Victoria. Typically these people may provide first aid and emergency responses in the pre-hospital/out-of hospital environment.

It is suitable for those wanting to work in the ambulance sector and is an excellent pathway for people who want to become a paramedic. It also suits first responders who are working for NEPT providers on first aid events.

Knowledge and Skills developed

  • Infection Control
  • Medical Terminology
  • Anatomy and Physiology
  • Advanced First Aid Practices
  • Advanced Resuscitation Including Oxygen Delivery and Advanced Airways
  • Working with other people and diverse groups
  • Work Health and Safety Requirements
  • Pain Management
  • Ambulance Operations
  • Communications and Stress Management

Units of Competency

(13 Units - 11 Core and 2 Electives)


  • BSBMED301 Interpret and apply medical terminology appropriately
  • CHCDIV001 Work with diverse people
  • HLTAAP001 Recognise healthy body systems
  • HLTAID011 Provide first aid
  • HLTINF006 Apply basic principles and practices of infection prevention and control
  • HLTOUT001 Implement safe access and egress
  • HLTOUT007 Transport non-emergency patients under operational conditions
  • HLTOUT010 Communicate in complex situations to support health care
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS005 Conduct manual tasks safely
  • HLTWHS006 Manage personal stressors in the work environment


  • HLTAID014 Provide advanced first aid
  • HLTAID015 Provide advanced resuscitation and oxygen therapy

Bonus Unit

  • PUAEME008 Provide pain management

The Australian Resusitation Council advises that you should update your first aid every 3 year to maintain currency, they also advise that the CPR and advanced resuscitation components of this course be updated every 12 months.

Award issued:

Students who successfully complete both the theoretical and practical assessment components of this nationally recognised training will be awarded the qualification:

  • HLT31120 - Certificate III in Non-Emergency Patient Transport

Course Information

This course is delivered by Mixed Mode:

  • Completion of self paced online learning which can take upto 12 months (time taken varies depending on student committment)
  • Completion of two face to face two day practical assessment sessions.

Prerequisites: None

  • All assessments are submitted via our online learning portal.
  • All learning material for this unit is provided via our online learning portal.
  • All equipment is provided for the practical assessments.
  • For further information regarding the terms and conditions of your enrolment please click here to read the student handbook
  • Learner Requirements

    You will require access to a computer or laptop and an internet connection to complete this course.

    You must also be able to use a web browser(such as Google Chrome or Microsoft Edge) and have your own valid email address. Shared emails addresses are not permitted, if you do not have your own email we suggest you create a Gmail address here

    A learner undertaking this course will require a specific skill level in Language, Literacy, Numeracy and Digital Literacy.

    The course has been assessed as requiring the following Australian Core Skills Framework levels:

    • Learning - Level 3
    • Reading - Level 3
    • Writing - Level 3
    • Oral Communication - Level 3
    • Numeracy - Level 3

    For further information regarding these levels click here or discuss the requirements to complete the course please contact our LLN officer via our contact page or via telephone on (03) 9017 5590.

    Note: - You will be required to complete a Language, Literacy and Numaracy assessment prior to be enrolment acceptance

    Special Requirements

    To esure that you are employable in the NEPT industry before your commence this course, you are required to have:
    • Full Drivers Licence (P or L plates not accepted as Patient Transport Officers are not permitted to drive ambulances on P or L plates)
    • Current employment Working with Children Check
    • Current Police check
    • Vaccination for Hepatitis B, Varicella, Pertussis, Measles/Mumps/Rubella, with serology report

    Cost: $3275

    • 1st payment on enrolment: $500 (non -refundable)
    • 2nd payment before end of week 4: $925
    • 3nd payment before end of week 8: $925
    • Final payment before end of week 12: $925